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HTTP 500Server

api_error

Internal server error - retry with exponential backoff.

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What this means

An unexpected server-side error occurred. These are tracked automatically and alerted on.

How to recover

Retry with exponential backoff (e.g. 1s, 2s, 4s, cap at 30s). If persistent, escalate to support.

Example response

All TetraFi errors include a stable code, a human-readable message, and a docs_url pointing to this page.

JSON
1{
2 "error": {
3 "code": "api_error",
4 "message": "Internal server error - retry with exponential backoff.",
5 "docs_url": "https://tetrafi.io/docs/integration/errors/api_error/"
6 }
7}
7 linesjson

Match in code

TypeScript
1try {
2 await tetrafi.rfq.create({ /* ... */ });
3} catch (err) {
4 if (err.code === "api_error") {
5 // Retry with exponential backoff (e.g. 1s, 2s, 4s, cap at 30s). If persistent, escalate to support.
6 }
7 throw err;
8}
8 linestypescript

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